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This audio clip is quite old. It’s some comedic audio that details the nature of outsourcing Crew Scheduling to an Indian call center. I have no idea if outsourcing scheduling was actually part of Continental’s agenda at any point… but I guess it’s only a matter of time. If they haven’t considered it yet, perhaps this clip will put some ideas in their head.
About MartyMarty is an International airline pilot, helicopter pilot, hang glider, experienced flight instructor and co-host of Flight Podcast. Connect with Marty on Twitter or Google+.
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