This video shows an Auckland SkyCare employee (as a service representative to Jetstar) repeating hitting New Zealand radio personality Iain Stables multiple times in the head after a checkin dispute. Stables claimed that he arrived at the counter three minutes after Jetstar’s three-minute check-in rule.
When told he was unable to fly, the employee allegedly said, “If you want that, why don’t you f… off to Air New Zealand?”
Stables reportedly then told the man he was “a loser and you work for a loser airline”. Stables appears to have poked the Jetsar employee on the shoulder before walking off. The customer service representative then follows him out from behind the counter and repeatedly hits Stables in the head.
Stables was transported after the assault to Wellington where he was treated with bruising, cuts and a concussion.
The video from October last year was released after it made its appearance in Manukau District Court. The verdict? The judge ruled against Stables in favour of the Jetstar employee citing that the customer service representative “felt threatened”.
Stables now says he’ll file a civil claim against Jetstar; and I suspect that he’ll have a better chance of success given the balance of probabilities are on his side.
Air New Zealand was quick to seize on the incident, placing internet adverts that urged customers to “get flights, not into fights“.